freddiesmom Said:
My husband and I had eye exams performed by Aqua Vision Center that were fine. My husband then decided to buy a pair of brand name frames (Gucci, I think) from them. He specifically asked if he would be getting a new frames and not the "try-on" pair. He was told yes and we bought the glasses. When we went to pick them up, the glasses WERE the "try-on" pair and we were told that no store orders new frames. Even if that were so, we were never given the opportunity to make an informed decision. We talked to both the doctor and the office manager, who has TERRIBLE customer service, and were issued a $40 refund after much discussion. We will not be going back, and I caution anyone who does business her.
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